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We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.Please contact our Customer service at email@example.com. to get the return address.
Nice rugged look and safety
Purchased from BH Photo & Video recently. Everything about it is good and solid. My only gripe is the lens mod that gopro 9 has does not fit in the casing. My guest is that gopro 9 lens mod came after the G9-5 production.
Also once you take the side door off the gopro 9 and replace it with G9 all waterproofing is out the window.
It does have some weight once all the accessories are attached it such as the adapter for external mic and all the cables. Other than those I think this is a solid piece cage.
Very good product, all right.
Very good quality, reistente!! Arrived ahead of time.