Collection: Privacy Policy of Shenzhen Ulanzi Technology Co., Ltd.

Privacy Policy of Shenzhen Ulanzi Technology Co., Ltd.

Effective Date: November 16, 2023

Updated Date: April 11, 2024

Shenzhen Ulanzi Technology Co., Ltd. (Hereinafter referred to as "Ulanzi", "we", "us" or "our") is committed to protecting your personal privacy. This Privacy Policy (hereinafter referred to as 'This Policy') outlines how we handle personal data and safeguard information privacy during your use of the following services, products, and related mobile applications (collectively referred to as 'Products')."

Ulanzi Connect Application

When you interact with our products, it is essential for you to carefully read this privacy policy and understand the purposes and security measures regarding the collection and processing of your personal data. This includes how we use, store, share, and transfer personal data. In this policy, you can exercise your privacy rights, access rights, deletion rights, etc., as indicated by us.

By agreeing to this privacy policy or by appropriately commencing or continuing to use our products or services, and failing to express dissent through appropriate channels, we will consider that you fully understand and agree to this policy. If you have any questions, comments, suggestions, or complaints during the reading process, please contact us through the following contact information."

Email address: ulanziapp@ulanzi.com

For mobile applications of other brand merchants supported by Shenzhen Ulanzi Technology Co., Ltd., it will be determined by our customers which personal information is collected through our products. Therefore, this privacy policy does not apply to the principles of other brand merchants collecting or processing personal information. We collect information based on customer requirements, and the processing of such information is limited to providing services agreed upon with the customer. If you are a user of our customer and do not wish for customer contacts related to our services, please contact the customer directly and communicate your preferences."

Definition:

Personal Information: Refers to any information that can directly identify you or can reasonably be used to identify you.

Sensitive Personal Information: This includes personal biometric data, communication records and content, health-related information, transaction-related information, and precise location information. When we provide you with specific products or services that involve the collection of sensitive personal data, we will seek your consent through prominent and explicit notifications before collecting such information about you.

Smart Device: Refers to a non-standard computing device produced or manufactured by hardware manufacturers, featuring a human-machine interface and the capability to transmit information through wireless networks. This includes smart home appliances, smart wearables, smart air purifiers, etc.

Application: Refers to the mobile application provided by Shenzhen Ulanzi Technology Co., Ltd., designed to assist end users in remotely controlling smart devices and connecting to the vendor's Internet of Things (IoT) platform.

We collect personal information

Certain Personal Data are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may not be able to deliver you the services or products.

1、 The information voluntarily provided by you.

Account or Personal Profile Data: When you register for our account, we collect your account and contact information, such as your email address, phone number, username, and login credentials. During your interaction with our products, we may additionally collect information from your account, including profile name, avatar, country code, language preferences, or timezone.

Feedback: When you use the feedback and suggestion features in our products, we collect your email address, phone number, and feedback content to promptly address your issues and device malfunctions.

At the same time, based on different application products and services, we. will collect corresponding and necessary personal information to provide you with products and services.

1) Location-based additional services:

When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to pair with your Smart Devices. Additionally, when you use specific products or services from us, such as weather services, we may collect real-time precise or non-precise geographical location information about you.

2) Camera/Camera-based additional services:

After granting camera/camera access, you can use this function to scan codes for adding purchased devices, capturing videos, and other features. Please be aware that even if you have given consent to enable camera access, we will only retrieve information when you actively use the camera, such as scanning codes or capturing images.

3) Additional services based on photo/video access and upload from the album (photo library/video library:

After granting access to the photo library, you can use this function to upload your photos/images/videos, enabling features such as changing your avatar and providing evidence for reporting device usage issues. When you use features like avatars, we do not identify this information. However, when you report device usage issues, we will use the photos/images you upload to pinpoint the problem you are experiencing.

4) Additional services related to microphone-based service:

After granting microphone access, you can use the microphone to enable voice features, such as shooting videos or waking up voice assistants. In these features, we collect your voice information to recognize your command. Please be aware that even if you have given consent to enable microphone access, we will only retrieve voice information when you actively click on the microphone icon within the app or when recording a video.

5) Additional services based on storage permission:

We request this permission to ensure the stable operation of the client. After you grant us permission to read/write your mobile device’s storage, we will access pictures, files, crash log information, and other necessary information from your mobile device’s storage to provide you with functions, such as information publications, or record the crash log information locally.

6) Based on self-boot and associated boot instructions:

This setting is to achieve the function of listening to the connection status between APP and Bluetooth devices, you need to always ensure that the software is running in the background. In order to ensure that the mobile phone can receive messages at any time, to avoid the application is retreated to the background and then killed, resulting in disconnection affecting the normal use of the function, so the software needs to be sent to wake up the APP application through the Android system broadcasting for self-launching or related to the start-up of the service, which is necessary to achieve the function of the product.You can also turn off this feature in the settings section of your mobile phone. (Android)

 

You understand and agree that the aforementioned additional services require you to enable location information (geographical location), camera, photo library, and microphone on your device to achieve the collection and use of information related to these permissions. You can review the status of these permissions individually in your device settings and can decide to turn on or turn off these permissions at any time.

Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect previous collection and use of information based on your authorization.

2、 Information We Collect Automatically

Device Information: When you interact with our products, we collect your device model, operating system, device hardware serial number (a string embedded by the device manufacturer as a unique identifier), Android ID, login IP address, WLAN access points, application version number, push notification identifier, log files, carrier identifier, and mobile network information to provide and maintain the common operation of our services, optimize your user experience, and ensure the security of your account.

Usage Data: During your interaction with our website and services, we automatically collect usage data related to access, clicks, downloads, sending/receiving messages, and other interactions with our website and services.

Log Information: When you use our application, system and exception logs are uploaded, including your IP address, language used, operating system version, and the date or time of access.

Please note that individual device information and service log information are non-identifiable information. If we combine such non-personal information with other information to identify a specific individual or use it in conjunction with personal information, during the combined use, such non-personal information will be treated as personal information. Unless authorized by you or required by laws and regulations, we will anonymize or de-identify such information during processing.

Location Information: When you enable the location function on your mobile device through system authorization and use location-based services, we collect and use your location information to facilitate the pairing of your mobile device with smart devices through the Ulanzi Connect application. Additionally, when you use specific products or services from us, we may collect real-time precise or non-precise geographical location information about you.

3、 Smart Device-Related Information:

Basic Information of Smart Devices: When you connect your smart devices with our products and services, we collect basic information about smart devices, such as device name, device ID, online status, activation time, firmware version, and upgrade information.

Information Reported by Smart Devices: Depending on the different smart devices you choose to connect with our products or services, we collect information reported by your smart devices.

Purposes and Legal Basis for Processing Personal Data:

We process your information for the following purposes:

Providing Services to You: We process your account and personal profile data, device information, usage data, location information, and smart device-related information to provide the products and services you have requested or purchased. The legal basis for such processing is to fulfill our contract with you according to our terms of use.

Improving Our Services: We process your device information, usage data, location information, and smart device-related information to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiency, and prevent and track fraud or improper use. The legal basis for such processing is to fulfill our contract with you according to our terms of use.

Non-Marketing Communications: We process your personal information to send you important information related to services, terms/conditions, policy changes, and/or other administrative information. Simultaneously, we may also send you notifications related to services you have purchased, such as alert services. You can manage whether you want to receive such message communications by checking the 'App Message Notification' under 'My - Settings - App Message Notification' in Ulanzi. When you choose to turn off push notifications, we will no longer send push notifications to you. The legal basis for such processing is to fulfill our contract with you according to our terms of use.

Data Analysis: To analyze the usage of the products we provide, enhance your user experience, and promptly address any issues you encounter during the usage of the product, we analyze the data you provide and report. This includes identifying problems you may have in using the product, analyzing products or usage scenarios relevant to you, and allowing you to better enjoy the convenience brought by our products. If you do not agree to the analysis of your data, you can go to the privacy settings in Ulanzi Connect('My - Settings - Privacy Settings - Data Analysis') to opt out of your choice. The legal basis for such processing is based on your consent.

Compliance: We will process your personal data when we deem it necessary or appropriate :

 (a) Comply with applicable laws and regulations;

(b) Comply with legal processes;

(c) Respond to requests from public institutions and government authorities;

(d) Fulfill our terms and conditions;

(e) Protect our operations, business, and systems;

(f) Protect the rights, privacy, safety, or property of us and/or other users, including you;

(g) Seek available remedies or limit the damages we may sustain.

We also use collected personal information in other ways, and specific notices will be provided at the time of collection, obtaining your consent as required by applicable law. If there are any changes for the purposes of processing your personal information, we will notify you of such changes through email and/or prominent notices on our website, and inform you of choices regarding your personal information.

Who We Share Your Personal Data With:

Ulanzi shares your personal data only in ways you are aware of. We may share your personal data with the following entities:

  1. Third-party Service Providers: We disclose your personal data to third-party service providers who assist us with various business-related services, such as website hosting, data analytics, payment and credit card processing, infrastructure supply, IT services, customer support services, email delivery services, and other similar services to enable them to provide services to us.
  2. Customers and Business Partners: We disclose your personal data to customers and other business partners who directly or indirectly provide smart devices and/or the networks and systems you use to access and use our website and services.
  3. Business Transactions: In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock (including, but not limited to, the aforementioned situations related to any bankruptcy or similar proceedings), we may disclose your personal data to subsidiaries or other third parties. In such cases, you will receive explicit notice via email and/or our website about changes in ownership, new incompatible uses of personal data, and choices regarding personal data.
  4. Legal Compliance and Protection: We may disclose your personal data when we deem it necessary or appropriate:

(a) To comply with applicable laws and regulations;

(b) To comply with legal processes;

(c) In response to requests from public institutions and government authorities, including those outside your country or region of residence;

(d) To fulfill our terms and conditions;

(e) To protect our operations, business, and systems;

(f) To protect the rights, privacy, safety, or property of us and/or other users, including you;

(g) To seek available remedies or limit the damages we may sustain.

  1. Corporate Affiliates: We may disclose your personal data to our corporate subsidiaries or affiliates for regular business activities.

Apart from the above-mentioned third parties, we will only disclose your personal data to other third parties with your consent.

 

To ensure the stable operation of the services provided by us. or to achieve related functions, we may integrate software development kits (SDKs) provided by third parties for the aforementioned purposes. We conduct strict security testing on application programming interfaces (APIs) and software development kits (SDKs) through which authorized partners obtain relevant information. We also establish strict data protection measures with authorized partners, requiring them to handle personal information in accordance with this policy and any other relevant confidentiality and security measures.

The third-party SDKs we integrate primarily serve the needs of you and other users. Therefore, as we meet new service requirements and business functional changes, we may adjust the third-party SDKs we integrate. We will promptly disclose the latest information about the integration of third-party SDKs in this statement.

The situations in which Shenzhen Ulanzi Technology Co., Ltd. integrates third-party SDKs are as follows (specifically determined based on whether you use the following third-party services that involve personal data collection):"

Third-Party Name 1: Xiaomi Message Push Service

Details of Personal Privacy Collection: Your IMEI/OAID (applicable to Android Q and above systems), IMEI MD5/MEIDMD5, Android ID, VAID, AAID, and your MID (applicable to MIUI systems), device model, and other information.

Privacy Policy Address:https://dev.mi.com/console/doc/detail?pId=1822

Third-Party Name 2: Huawei Message Push Service

Details of Personal Privacy Collection: Your ID, application ID, application package name, and server public IP address. If you create message push tasks on the AppGallery Connect website, we will collect information about the frequency of use of various functions of Huawei Push, task names, message content, and push scope (application token, topic name, or audience group name).

Privacy Policy Address:https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050042177

Third-Party Name 3: OPPO Message Push Service

Details of Personal Privacy Collection: Your device-related information (such as IMEI number, Serial Number, IMSI, User ID, Android ID, Google Advertising ID, phone Region settings, device model, phone battery level, phone operating system version, and language), information about the applications using the push service (such as app package name and version number, operation), push SDK version number, network-related information (such as IP or domain connection results, current network type), message sending results, notification bar status (such as notification bar permissions, user click behavior), and lock screen status (such as whether the screen is locked, whether lock screen communication is allowed).

Privacy Policy Address: https://open.oppomobile.com/wiki/doc#id=10288

Third-Party Name 4: VIVO Message Push Service

Details of Personal Privacy Collection: Device and Application Information: This includes the operating system version number, application information, device identifiers (such as IMEI number, SIM and IMSI, mobile country code, and mobile network code for vivo Android devices), MAC address, mobile carrier, language usage, system settings, and other system, device, and application data collected during your use of vivo devices and services.

Privacy Policy Address:https://www.vivo.com.cn/about-vivo/privacy-policy

Third-Party Name 5: Amap (Gaode Map)

Details of Personal Privacy Collection: WLAN status information, location information, terminal device unique identifier, application package name, mobile screen density/size/model/system version.

Privacy Policy Address:https://lbs.amap.com/pages/privacy/

Third-Party Name 6:Umeng SDK

SDK Service Provider:Youmeng Tongxin(Beijing)Technology Limited

Purpose: for APP operation analytics

Details of Personal Privacy Collection:Device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI/ICCID), location information, network information

Privacy Policy Link:https://www.umeng.com/page/policy

Third-Party Name 7:Bugly SDK

SDK Service Provider:Shenzhen Tencent Computer Systems Company Limited

Purpose: upload crash reports and device logs for developers to debug app issues

Details of Personal Privacy Collection:Android device information(phone model, brand, Android version, Android system api level, vendor version, cpu architecture, device root, disk space usage, sdcard space usage, memory space usage, network type, and the Running application Name and PID) iOS device information(device model, OS version, OS build number, wifi status, cpu attributes, memory space usage, disk space/disk space usage, phone status at runtime (memory occupied by processes, virtual memory, etc.), idfv, whether or not the device is jailbroken, and region code).

Privacy Policy Link:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

Third-Party Name 8:Ali Cloud Mobile User Feedback SDK

SDK Service Provider: Alibaba Cloud Computing Co., LTD.

Purpose: to gather feedback data from users, so as to check network status, identify feedback devices and record feedback content

Details of Personal Privacy Collection: network information, device information (including operating system, device model, operating system, device model, operator information, recordings, pictures, videos)

Privacy Policy Link:https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html?spm=a2c4g.435514.0.0.2be424b61FhXzN

Third-Party Name 9:Google Analytics for Firebase

SDK Service Provider:  Google LLC

Purpose: upload crash reports and device logs for developers to debug app issues
Details of Personal Privacy Collection: number of users and sessions, session duration, operating systems, device models, geography, first launches, app opens, app updates, number of in-app purchases

Privacy Policy Link:https://www.google.com/analytics/terms/ 

 

Rights Related to Personal Data

We respect your rights and control over your personal data. You can exercise any of the following rights:

Contact us via email:ulanziapp@ulanzi.com

You do not need to pay any fees, and we will complete the verification and processing within 15 working days or 30 natural days. If you choose to send your request via email, please specify which information you would like to change, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please note that for security purposes, we may request identity verification before further processing your request.

You have the right to:

  1. Request access to the personal data we process about you.
  2. Request correction of any inaccurate or incomplete personal data related to you.
  3. Request the deletion of your personal data.
  4. Request temporary or permanent restriction of our processing of all or part of your personal data.
  5. Request that we transmit your personal data to yourself or a third party when we process your data based on your consent or a contract you have entered into with us, and when we process your data automatically.
  6. Choose to oppose or refuse our use of your personal data when we process it based on your consent or our legitimate interests.

Revocation of Consent:

We ensure your right to revoke consent through the following methods:

  1. Privacy rights obtained through device system settings can be revoked by changing device permissions, including location, camera, photo gallery/video gallery, microphone, Bluetooth settings, notifications, and other related functions.
  2. For non-marketing communications you have agreed to, you can close your choices through [My] - [Settings] - [App Message Notifications].
  3. For data analysis functions you have agreed to, you can close your choices through [My] - [Settings] - [Privacy Settings] - [Data Analysis].
  4. By unbinding smart devices through the application, information about your use of smart devices will not be collected.
  5. By using the application's guest mode, we will not collect any personal data about you.When you revoke consent or authorization, it may affect our ability to continue providing services related to the revoked authorization. However, revoking consent or authorization does not affect the processing of personal information based on your consent before revocation.

Account Deactivation:

You can deactivate your account through the following path: [My] - [Settings] - [Account & Security] - [Deactivate Account].

Security Measures:

We employ commercially reasonable physical, administrative, and technical security measures to maintain the integrity and security of your personal data. Ulanzi provides various security strategies to effectively ensure the data security of users and devices. Regarding device access, we ensure data security, access authentication, and authorization applications. communication using security algorithms and encrypted transmission protocols and commercial-level information encryption transmission based on dynamic keys are supported. In data processing, we use strict data filtering and validation, as well as a complete data audit process. In terms of data storage, all confidential information of users will be securely encrypted for storage. If, for any reason, you believe that your interaction with us is no longer secure (for example, you believe that the security of your account you might have with us has been compromised), please email ulanziapp@ulanzi.com immediately.

Data Retention Period:

We will process your personal data within 15 working days for the purposes stated in this policy unless longer retention is required by specific legal requirements. We will determine the appropriate retention period based on the amount, nature, and sensitivity of personal data. At the end of the retention period, we will destroy your personal data. If, for technical reasons, we are unable to destroy the data, we will take appropriate measures to prevent further use of your personal data.

Protection of Children's Personal Information:

We place great importance on the protection of children's personal information. If you are under the age of 13 (or the designated age in your country/region), please obtain written consent from your parents or legal guardians before using our services. We protect children's personal information in accordance with relevant laws and regulations in various regions, countries, or territories. Please note that if we discover that we have collected personal information from children without verified prior parental or legal guardian consent, we will make efforts to delete such information as soon as possible.

Statement on Policy Changes:

We may adjust or change this privacy policy as needed. Any updates to this privacy policy will be published on the mobile client with a designated update time. Unless otherwise required by laws, regulations, or supervisory provisions, the adjusted or changed content will take effect within 7 days after notification or publication. Please pay attention to relevant announcements, prompts, agreements, rules, and other related changes from time to time.

If you do not agree with the adjusted or changed content of the privacy policy, you should immediately stop using the corresponding services and log out of the relevant account. We will cease collecting your relevant personal information. If you continue to use Ulanzi products or services, Ulanzi believes that this indicates you have fully read, understood, and accepted the modified personal information protection and privacy policy.

Please contact us as follows:

Ulanzi Connect App,

Shenzhen Ulanzi Technology Co., Ltd.

Email: ulanziapp@ulanzi.com

Address: A1705, Building A, Galaxy World, N0.1 Yabao Road, Bantian Street, Longgang District, Shenzhen

 

深圳市优篮子科技有限公司隐私政策

生效日期:2023年11月16日

更新日期:2024年04月11日

深圳市优篮子科技有限公司(以下合称为“我们”)致力于保护您的个人隐私。本隐私政策(下称“本政策”)阐述了在您使用下列服务、产品和相关移动应用程序(统称为“产品”)期间,我们如何处理个人数据并保障信息隐私。

Ulanzi Connect应用程序

当您与我们的产品互动时,请您务必仔细阅读本隐私政策,并了解我们收集,处理您的个人数据的目的和安全措施,包括我们如何使用,存储,共享和转移个人数据。在本政策中,您可通过我们的指示执行您对个人数据的隐私权利,访问权,删除权等。

当您同意本隐私政策,或以适当的方式开始、继续使用我们的产品或服务,且未通过适当的方式联系我们表达相反意见,我们将视为您充分理解并同意本政策。阅读过程中,如果您有任何疑问、意见、建议或投诉,请通过以下联系方式与我们联系。

邮箱地址为: ulanziapp@ulanzi.com

对于由深圳市优篮子科技有限公司提供支持服务的其他品牌商的移动应用程序,将由我们的客户决定要通过我们的产品收集哪些个人信息,因此本隐私政策不适用于其他品牌商收集或处理个人信息的原则。我们根据客户的要求收集信息,此类信息的处理仅限于提供客户与我们约定的服务。如果您是我们客户的用户,并且您不希望使用我们服务的客户联系您,请直接联系该客户并告知您的诉求。

定义

个人信息:以电子或其他方式记录的能够单独使用或者结合其他信息使用能够识别个人身份的信息或者反映特定个人活动情况的各种信息。

个人敏感信息:包括个人生物识别数据,通讯记录和内容,健康类信息,交易类信息,精确位置信息。当我们向您提供特定的产品或服务时,涉及到个人敏感数据的收集时,我们在收集有关您个人敏感数据之前会通过显著并且明确的通知以征得您的同意。

智能设备:是指硬件制造商生产或制造的,具有人机界面并且可以通过无线网络传输信息的非标准计算设备,包括智能家用电器、智能可穿戴设备、智能空气净化设备等。

应用程序:是指由深圳市优篮子科技有限公司提供的移动应用程序,能够帮助终端用户远程控制智能设备并连接至供应商物联网(IoT)平台。

我们收集哪些个人信息

为了向您提供我们的服务,我们会要求您提供此类服务所必须的个人数据。如果您不提供个人数据,我们无法为您提供我们的产品或服务。

1、 您自愿向我们提供的信息

帐户或个人资料数据:当您注册我们的帐户时,我们会收集您的账号和联系方式,如您的电子邮件地址、电话号码、用户名和登录凭据。在您与我们的产品交互期间,我们会进一步收集您帐户中的昵称、头像、国家代码、语言偏好或时区信息。

反馈:当您使用我们产品中的反馈和建议功能时,我们会收集您的电子邮件地址、手机号码和反馈内容,以便及时处理您的问题和设备故障。

与此同时,依据不同的应用程序产品和服务,深圳市优篮子科技有限公司会收集相对应且必要的个人信息以便提供给您产品和服务。

1) 基于位置信息的附加服务:

当您通过系统授权开启移动设备的定位功能并使用基于位置提供的服务时,我们会收集和使用您的位置信息以便您使用【Ulanzi Connect】与智能设备进行配网。以及当您使用我们的特定产品或服务(例如天气服务)时,我们会收集有关您的实时精确或非精确地理定位信息。

2) 基于相机/摄像头的附加服务:

您可在开启相机/摄像头权限后使用该功能进行扫码用于添加您购买的设备,拍摄视频等功能。请您知晓,即使您已同意开启相机/摄像头权限,我们也仅会在您主动扫码、拍摄等使用相机/摄像头时获取信息。

3) 基于相册(图片库/视频库)的图片/视频访问及上传的附加服务:

您可在开启相册权限后使用该功能上传您的照片/图片/视频,以实现更换头像、上报设备使用问题提供证明等功能。当您使用于头像等功能时,我们不会对此信息进行识别;但是当您上报设备使用问题时我们会通过您所上传的照片/图片来定位您的问题。

4) 基于麦克风的语音技术相关附加服务:

您可在开启麦克风权限后使用麦克风实现语音功能,如拍摄视频、唤醒语音助手等,在这些功能中我们会收集您的语音信息以识别您的指令需求。请您知晓,即使您已同意开启麦克风权限,我们也仅会在您主动点击App内麦克风图标或录制视频时通过麦克风获取语音信息。

5) 基于存储权限的附加服务:

我们向您申请获取此权限,目的是为了保障客户端的稳定运行。在您开启我们可读取/写入您设备存储的权限后,我们将自您设备存储空间内读取或向其中写入图片、文件、崩溃日志信息等必要信息,用于向您提供信息发布或在本地记录崩溃日志信息等功能。

6)基于自启动和关联启动说明:

此设置是实现监听APP和蓝牙设备之间连接状态的功能,需要始终确保软件在后台运行。为确保手机可以随时接收消息,避免应用程序被撤退到后台后被杀,导致断开连接影响功能正常使用,所以软件需要发送通过安卓系统广播唤醒APP应用进行自启动或 相关启动,这是实现产品功能所必需的服务。您也可以在手机的设置部分关闭此功能。(安卓)

 

您理解并同意,上述附加服务需要您在您的设备中开启您的位置信息(地理位置)、摄像头(相机)、相册(图片库)、麦克风(语音),以实现这些权限所涉及信息的收集和使用。您可在您的设备设置中逐项查看上述权限的状态,并可自行决定这些权限随时的开启或关闭。

请您注意,您开启任一权限即代表您授权我们可以收集和使用相关个人信息来为您提供对应服务,您一旦关闭任一权限即代表您取消了授权,我们将不再基于对应权限继续收集和使用相关个人信息,也无法为您提供该权限所对应的服务。但是,您关闭权限的决定不会影响此前基于您的授权所进行的信息收集及使用。

2、 我们自动收集的信息

设备信息:当您与我们的产品交互时,为保障你正常使用我们的服务,维护我们服务的正常运行,改进及优化我们的服务体验以及保障你的账号安全,我们会收集你的设备型号、操作系统、设备硬件序列号(指由设备制造商编入到设备中的一串字符串,作为设备唯一标识符)、Android ID、登录IP地址、WLAN接入点、应用程序版本号、推送通知标识符、日志文件、运营商标识符和移动网络信息

使用数据:在您与我们的网站和服务交互期间,我们会自动收集与访问、点击、下载、发送/接收消息和其他使用我们的网站和服务相关的使用数据。

日志信息:当您使用我们的应用程序时,系统和异常日志会被上传,其中包括您的IP地址、使用语言、操作系统的版本、访问的日期或者时间等。

请注意,单独的设备信息、服务日志信息是无法识别特定自然人身份的信息。如果我们将这类非个人信息与其他信息结合用于识别特定自然人身份,或者将其与个人信息结合使用,则在结合使用期间,这类非个人信息将被视为个人信息,除取得您授权或法律法规另有规定外,我们会将这类信息做匿名化、去标识化处理。

位置信息:当您通过系统授权开启移动设备的定位功能并使用基于位置提供的服务时,我们会收集和使用您的位置信息以便您使用Ulanzi Connect应用程序与智能设备进行配网。以及当您使用我们的特定产品或服务时,我们会收集有关您的实时精确或非精确地理定位信息。

3、 智能设备相关信息:

智能设备基本信息:当您使用与我们的产品或服务连接的智能设备时,我们会收集有关智能设备的基本信息,如设备名称、设备ID、在线状态、激活时间、固件版本和升级信息等。

智能设备报告的信息:根据您选择与我们的产品或服务连接的不同智能设备,我们会收集您的智能设备报告的信息。

处理个人数据的目的和法律依据

我们处理您信息的目的如下:

为您提供服务:我们处理您的帐户和个人资料数据、设备信息、使用数据、位置信息和智能设备相关信息,以提供您请求或购买的产品和服务。此类处理的法律依据是根据我们的使用条款履行我们与您的合同。

改善我们的服务:我们处理您的设备信息、使用数据、位置信息和智能设备相关信息,以确保我们产品的功能和安全性,开发和改进我们的产品和服务,分析我们的运营效率,并防止和跟踪欺诈或不当使用行为。此类处理的法律依据是根据我们的使用条款履行我们与您的合同。

非营销通信:我们处理您的个人信息,旨在向您发送与服务、条款/条件和政策变更和/或其他管理信息相关的重要信息。与此同时,我们还会向您发送与您购买服务相关的通知,如告警服务。您可查看Ulanzi Connect中有关【消息推送通知】(【我的】-【设置】-【App消息通知】)来管理您是否要求接收此类消息通信,当您选择关闭推送通知时,我们不再向您继续推送此类信息。此类处理的法律依据是根据我们的使用条款履行我们与您的合同。

数据分析:为了分析我们提供的产品的使用情况、提升您的用户体验,我们会对您提供和上报的数据进行分析,及时查看您在使用产品过程中的问题、分析与您相关的产品或使用场景以便您更好地享受我们产品带来的便利。若您不同意我们对您的数据进行分析,您可进入Ulanzi Connect的隐私设置(【我的】-【设置】-【隐私设置】-【数据分析】)关闭您的选择。此类处理的法律依据是基于您的同意。

合规:我们会在我们认为必要或适当的情况下处理您的个人数据:

(a)遵守适用的法律法规;

(b)遵守法律程序;

(c)响应公共机构和政府当局的要求;

(d)履行我们的条款和条件;

(e)保护我们的运营、业务和系统;

(f)保护我们和/或包括您在内的其他用户的权利、隐私、安全或财产;以及

(g)寻求可用的补救措施或限制我们需要提供的损害赔偿。

我们也以其他方式使用收集您的个人信息,在收集时我们会提供具体通知,并根据适用法律的要求获得您的同意。如果处理您的个人信息的目的发生任何变化,我们将通过电子邮件和/或我们网站上的显著通知将此类变化通知到您,并告知您关于个人信息的选择。

我们与谁共享您的个人数据?

深圳市优篮子科技有限公司仅以您知晓的方式共享您的个人数据。我们会与下列参与者共享您的个人数据:

向为我们提供某些业务相关服务的第三方服务提供商披露您的个人数据,例如网站托管、数据分析、支付和信用卡处理、基础设施供应、IT服务、客户支持服务、电子邮件发送服务以及其他类似服务,从而确保他们能够为我们提供服务。

向直接或间接为您提供智能设备和/或您用来访问和使用我们网站和服务的网络和系统的客户以及其他业务合作伙伴披露您的个人数据。

当发生重组、合并、出售、合资、让渡、转让或其他处置我们所有或部分业务、资产或股票(包括但不限于与任何破产或类似程序相关的上述情况)的情况时,向附属公司或其他第三方披露您的个人数据。在这种情况下,您将通过电子邮件和/或我们的网站收到关于所有权变更、个人数据新的使用方式不兼容以及有关个人数据选择的明确通知。

在我们认为必要或适当的情况下:

(a)遵守适用的法律法规;

(b)遵守法律程序;

(c)响应公共机构和政府当局的要求,包括您居住的国家/地区以外的公共机构和政府当局;

(d)履行我们的条款和条件;

(e)保护我们的运营、业务和系统;

(f)保护我们和/或包括您在内的其他用户的权利、隐私、安全或财产;以及

(g)寻求可用的补救措施或限制我们需要提供的损害赔偿。

向公司旗下的子公司或附属公司披露您的个人数据,以定期开展业务活动。

除上述第三方以外,我们仅在您同意的情况下向其他第三方披露您的个人数据。

数据保护措施

为保障深圳市优篮子科技有限公司服务的稳定运行或实现相关功能,我们会接入由第三方提供的软件开发包(SDK)实现前述目的。我们会对授权合作伙伴获取有关信息的应用程序接口(API)、软件工具开发包(SDK)进行严格的安全检测,并与授权合作伙伴约定严格的数据保护措施,令其按照本政策以及其他任何相关的保密和安全措施来处理个人信息。

我们接入的第三方SDK主要服务于您以及其他的用户的需求,因此在满足新的服务需求及业务功能变更时,我们会调整我们接入的第三方SDK。我们会及时在本说明中向您公开说明接入第三方SDK的最新情况。

深圳市优篮子科技有限公司接入第三方SDK情形如下(具体根据您是否使用到以下三方服务来判定个人数据收集):

第三方名称1:小米消息推送服务

个人隐私收集详情:您的IMEI/OAID(适用于Android Q以上系统)、IMEI MD5/MEIDMD5、Android ID、VAID、AAID,以及您的MID(适用于MIUI系统)、设备型号等信息。

隐私政策地址:https://dev.mi.com/console/doc/detail?pId=1822

第三方名称2:华为消息推送服务

个人隐私收集详情:您的ID、应用ID、应用包名、服务器公网IP地址。如果您在AppGallery Connect网站上创建消息推送任务,那么华为推送各功能的使用频次、任务名称、消息内容和推送范围(应用Token、或者主题名称、或者受众群组名称)信息将被我们收集。

隐私政策地址:https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050042177

第三方名称3:OPPO消息推送服务

个人隐私收集详情:您的设备相关信息(如IMEI号,Serial Number,IMSI,User ID,Android ID,Google Advertising ID, 手机Region设置,设备型号,手机电量,手机操作系统版本及语言)、使用推送服务的应用信息(如APP包名及版本号,运行状态)、推送SDK版本号、网络相关信息(如IP或域名连接结果,当前网络类型)、消息发送结果,通知栏状态(如通知栏权限、用户点击行为),锁屏状态(如是否锁屏,是否允许锁屏通讯)。

隐私政策地址:https://open.oppomobile.com/wiki/doc#id=10288

第三方名称4:VIVO消息推送服务

个人隐私收集详情:设备及应用信息:包括您使用vivo设备及服务过程中的操作系统版本号、应用程序信息、设备标识符(如IMEI号、SIM 和 IMSI、移动国家码和vivo  Android设备的移动网号等)、MAC地址、移动运营商、使用语言、系统设置等系统、设备和应用程序数据。

隐私政策地址:https://www.vivo.com.cn/about-vivo/privacy-policy

第三方名称5:高德地图

个人隐私收集详情:WLAN状态信息、定位信息、终端设备唯一标识符、应用包名、手机屏幕密度/尺寸/型号/系统版本

隐私政策地址:https://lbs.amap.com/pages/privacy/

第三方名称6:友盟统计分析SDK

SDK服务商:友盟同欣(北京)科技有限公司

使用目的:进行APP运营统计与分析

收集个人信息:设备信息(IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM卡IMSI/ICCID)、位置信息、网络信息

隐私政策地址:https://www.umeng.com/page/policy

第三方名称7:Bugly SDK

SDK服务商:深圳市腾讯计算机系统有限公司

使用目的:上传应用崩溃报告和设备用于开发人员分析问题和原因的日志

收集的个人信息类型: Android设备相关信息(手机型号、手机品牌、Android系统版本、Android系统api等级、厂商系统版本、cpu架构类型、设备是否root、磁盘空间占用大小、sdcard空间占用大小、内存空间占用大小、网络类型、应用当前正在运行的进程名和PID)和iOS设备相关信息(设备型号、操作系统版本、操作系统内部版本号、wifi状态、cpu属性、内存剩余空间、磁盘空间/磁盘剩余空间、运行时手机状态(进程所占内存、虚拟内存等)、idfv、是否越狱、地区编码)

隐私政策地址:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

第三方名称8:阿里云移动用户反馈SDK

SDK服务商: 阿里云计算有限公司

使用目的:用于用户提交反馈数据,判断网络状态,识别反馈设备并记录反馈内容

收集的个人信息:网络信息,设备信息(包括操作系统、设备型号 、操作系统、设备型号、运营商信息、录音、图片、视频)

隐私政策地址:https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html?spm=a2c4g.435514.0.0.2be424b61FhXzN 

第三方名称9:Google Analytics for Firebase

SDK服务商: Google LLC

使用目的:上传应用崩溃报告和设备用于开发人员分析问题和原因的日志

收集的个人信息:用户数量和会话数量、会话时长、操作系统、设备型号、地理位置、首次启动次数、应用打开次数、应用更新次数、应用内购买次数)

隐私政策地址:https://www.google.com/analytics/terms/ 

 

与个人数据有关的权利

我们尊重您的权利,同时也会掌握您的个人数据。您可以行使下列任何一项权利:

通过邮件联系到我们: ulanziapp@ulanzi.com

您无需支付任何费用,我们将在15个工作日或者30个自然日之内完成核查和处理。如果您决定通过电子邮件向我们发送请求,请说明您希望更改哪些信息,您是否希望将您的个人数据从我们的数据库中删除,或者您希望我们在使用您的个人数据时受到哪些限制。请注意,出于安全考虑,我们会在进一步处理您的请求之前要求您核实身份。

您可以:

要求访问我们处理的与您相关的个人数据;

要求我们纠正与您相关的不准确或不完整的个人数据;

要求删除您的个人数据;

要求暂时或永久限制我们处理您的部分或全部个人数据;

要求我们基于您的同意或与您签订的合同处理您的数据,以及我们自动处理您的数据时,向您本人或第三方传输个人数据;

当我们基于您的同意或我们的正当利益使用您的个人数据时,选择反对或拒绝我们使用您的个人数据。

关于撤销同意:我们将通过以下方式保障您撤销同意的权利:

1)通过设备系统设置获取的隐私权利,可通过变更设备权限撤销您的同意,包括位置、相机/摄像头、相册(图片库/视频库)、麦克风、蓝牙设置、通知等相关功能;

2)在您同意的非营销类通信,通过【我的】-【设置】-【App消息通知】来关闭您的选择;

3)在您同意的数据分析功能时,通过【我的】-【设置】-【隐私设置】-【数据分析】关闭您的选择;

4)通过应用程序解绑智能设备,您使用智能设备的信息将不会被收集;

5)通过使用应用程序的游客模式,此时我们不会收集有关您的个人数据;

当您撤回同意或授权后,导致我们无法为您继续提供撤回授权部分对应的服务。但您撤回同意或授权,不影响撤回前基于您的同意开展的个人信息处理。

关于注销账号:您可通过以下路径注销账号:“我的-设置-账号与安全-注销账号”。

安全保障措施

我们采取商业上合理的物理、管理和技术保障措施,以维护您的个人数据的完整性和安全性。深圳市优篮子科技有限公司提供多种安全保障策略,以有效确保用户和设备的数据安全。在设备访问方面,我们保障数据安全、访问认证和授权申请。在数据通信方面,支持使用安全算法和传输加密协议以及基于动态密钥的商业级信息加密传输进行通信。在数据处理方面,采用严格的数据过滤和验证以及完整的数据审核流程。在数据存储方面,用户的所有机密信息将进行安全的加密处理以便存储。如果您出于任何原因认为您与我们的交互不再安全(例如,您认为您的深圳市优篮子科技有限公司帐户的安全性已经受损),请您发送电子邮件至 ulanziapp@ulanzi.cn立即告知我们。

数据保留期限

我们将在达成本政策所述目的的15个工作日内处理您的个人数据,除非根据特定法律要求需要保留较长时间。我们将根据个人数据的数量、性质和敏感性决定适当的保留期限,在保留期限结束后,我们将销毁您的个人数据。如果我们出于技术原因无法销毁数据,我们将采取适当措施防止您的个人数据被进一步使用。

儿童的个人信息保护

深圳市优篮子科技有限公司非常重视儿童个人信息的保护,若您的年龄在13周岁(或您所在国家/地区的规定年龄)以下,在使用我们的服务前,务必事先取得您家长或法定监护人的书面同意。深圳市优篮子科技有限公司根据各区域、国家或地区相关法律法规的规定保护儿童的个人信息。请注意,如我们发现未事先征得可证实的父母或法定监护人同意的情况下收集了儿童的个人信息,则会设法尽快删除相关个人信息。

关于政策变更的声明

我们可能适时会对本隐私政策进行调整或变更,本隐私政策的任何更新将以标注更新时间的方式发布在手机客户端上,除法律法规或监管规定另有强制性规定外,经调整或变更的内容一经通知或公布后的7日内生效。请您不时关注相关公告、提示信息及协议、规则等相关内容的变动。

如您不同意隐私政策调整或变更后的内容,应立即停止使用相应服务,并注销相关账户,我们将停止收集您的相关个人信息;如您继续使用Ulanzi Connect产品或服务,Ulanzi Connect相信这代表您已充分阅读、理解并接受修改后的个人信息保护及隐私政策。

联系我们

如果您对我们的做法或本政策存在任何疑问,请通过以下方式联系我们:

深圳市优篮子科技有限公司

邮箱: ulanziapp@ulanzi.com

地址:深圳市龙岗区坂田街道雅宝路1号星河worldA座17楼