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We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.Please contact our Customer service at email@example.com. to get the return address.
I got it for my 360 camera. I love it. Very solid metal construction. It is light and very ease to use. I am planning to buy another one soon.
Just a great system. Easy to install. The layer of rubber material on top allows securing the screw easily and firmly. No problem, no fuss. Just what you want. Fix it and forget.
It is now so easy for me to detach my phone from the tripod.
Have purchased Ulanzi items previously and have been very happy.
Similarly my latest items were of good quality and as described.
Excellent quality! So many uses.
So good! Time saving must have! I need more of them.
Well made and should be helpful.
Each day I walk 3-5 miles with my dogs and take video and pictures and this quick release feature provides amazing stability and flexibility.
Item as described. Small and light. well made
Item received as advertised and delivery completed very quickly and efficiently