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We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at email@example.com.Please contact our Customer service at firstname.lastname@example.org. to get the return address.
Great value for money! Definitely recommended for all video makers!
Excellent pocket light, 1:40 hours of autonomy, accurate colors and good quality electronics
Strong light output for tabletop, portrait photography and lighting for social media with adequate color temperature & intensity adjustment. Included accessories of diffiser and light grid very useful for portrait photography and social media. Hope you can introduce a more powerful unit with diffuser and grid included.
The most perfect flashlight so far and at a normal price
Which is because I would recommend waiting a few weeks for the new model to come out that can be controlled via the smartphone, and then in general this flashlight bypasses any other company, and probably I too am going to import it to my country to sell in the future
Very good product with nice futures ,I recommend it!
It's great to toyphotography
All the flashlight is well built but ..
There are two things that need to be fixed and added
1) Slide button to turn on and off (instead of long press)
2) Control via smartphone
Order processed very quickly, lamp came to me after 2 weeks from order. All works, recommend to everyone Togo Seller. Thank you!
Everything is working well. It is also possible to use it while charging.
Terrific quality lights, very bright and easy to use. Definetly recommended for the price.
Very fast delivery. 2 days. Best
Great stuff. I m got for 3 days. Very cool.
Fast delivery, as in description
It's perfect! :D
todo bien,acordé a la descripción,el único detalle es el olor del difusor y panal,apestan como a cebollas
Все четко. Заказала 13 февраля, получила 4 марта. Заказывала 2 фонаря - прислали в одной посылке оба. Размещала еще несколько заказов у других поставщиков в тот же день - пока не получила (7.03)
As the description. Recommend.
Great device. Everything you need from him does. Thanks for the fast delivery.
Very fast delivery. Less than a week. Everything matches. Use only as decorative light. As the main-the power is small) went loose. Now I'll charge, check the battery.
Good light. Time will show quality. While everything is super. Came to Moscow in three days (from Russia)
Wszystko jest ok. Produkt przyszedł dwa tygodnie po terminie, ale w nienaruszonym stanie.
Great light and verry bright,now im testing the charge speed and seems to be overcharged the battery.No battery protection when charging !!!
Bought 4 to make videos for YouTube. And I am really surprised with the quality of product. Charge takes a little, but to use charging. About the accessories are great!! The only downside is for ferrule, that when I am using the softbox or hive, not give fitting. So need another tip!!
Ulanzi-manufacturer verified, good, I can safely recommend its products and put 5 stars. In any case, I identified the following purchases in this store for myself.
The only drawback, the track was not tracked. Ulanzi vijim vl196 RGB LED video light 12W came with четырёхдневным retired from the main parcel. I thought I forgot to put it down. And began to reflect on the letter to the sender. In the rest, everything is complete, complete and works. Delivery is free of charge, so, to delivery in 38 days was ready.
Ulanzi is a proven, good manufacturer, I can safely recommend its products and give 5 stars. In any case, I have planned for myself the following purchases in this store.
The only drawback, the track was not tracked. Ulanzi vijim vl196 RGB LED video light 12W came with a four-day lag behind the main package. I really thought that they forgot to put it. And he began to reflect on the letter to the sender. Otherwise, everything is intact, complete and working.